- How do I fix the error ‘User Already Exists with that Contact’ when creating parent accounts?
- What is the process for switching a student account/profile under a parent’s account?
- How can I activate a parent account using the “Login with OTP” option?
- Who is responsible for sending the activation messages/OTP for student and parent account activation?
- Is there a dedicated support team available to assist students and parents with account activation issues?
- What should students do if their activation OTP has expired?
- Can both parents activate separate accounts for the same student?
- What steps should I take if parents do not receive the account activation message/OTP?
- How do parents receive their account activation message/OTP?
- How can I create parent account?
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