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Account Activation
- How do I activate my account with the SMS received from the school?
- How do I activate my account with the activation mail received from the school?
- How to generate an instant OTP with my registered mobile number to activate my account?
- How can a parent activate their account using an activation email?
- Who is responsible for sending the activation messages/OTP for student and parent account activation?
- Is there a dedicated support team available to assist students and parents with account activation issues?
Account Login
Password Related Issues
Parent Dashboard
- How to view Events/Holidays/Examination Events/Examination schedule calendar events in the Student / Parent login?
- How to download a report card from the Student / Parent login ?
- How can a parent access sibling student accounts on a single device? (iOS)
- How can I link and access multiple accounts in a single mobile app?
- How can I identify whether an account belongs to a parent or a student in the Web or Mobile app?
Parent Profile
Fee Payment
- Is it possible for a parent to pay partial fees using the parent login?
- Can parents pay partial fees using the Mobile app’s parent login?
- How can a parent view fee details for a specific academic year in the NextOS Mobile App?
- What causes the “Current dues are locked due to an ongoing transaction” message, and how can it be resolved?
- Why are online payments through credit cards not working, and how can I resolve this issue?
- Why does an online fee payment sometimes fail with the message “School has disabled online fee payments”?
- How can I troubleshoot a failed fee payment issue in the NextOS app?
- What are the common payment issues users face when paying fees through the NextOS app?
Fee Receipts
Online Admission
- How can a parent upload their photo while filling out the online application form?
- How can a parent submit an online admission enquiry?
- How can a parent submit online admission enquiries for multiple students?
- How can a parent submit the online application form?
- How can parents track the status of a submitted online application form?
- How can a parent pay the form fee during online application submission?
Watch This Space!
Articles for this category will be published soon.
Watch This Space!
Articles for this category will be published soon.
Watch This Space!
Articles for this category will be published soon.