{"id":10696,"date":"2025-12-01T11:33:04","date_gmt":"2025-12-01T06:03:04","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=10696"},"modified":"2026-02-06T13:07:21","modified_gmt":"2026-02-06T07:37:21","slug":"how-can-i-resolve-the-issue-of-the-fathers-or-mothers-name-not-displaying-on-the-fee-receipts","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-can-i-resolve-the-issue-of-the-fathers-or-mothers-name-not-displaying-on-the-fee-receipts\/","title":{"rendered":"How can I resolve the issue of the father&#8217;s or mother&#8217;s name not displaying on the fee receipts?"},"content":{"rendered":"\n<p>If the father\u2019s and mother\u2019s names are missing from the fee receipt, the issue likely lies in the fee receipt template configuration. Follow the steps below to resolve it:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Navigate to the Fee Receipt Template<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Finance &gt; Fee &gt; Fee Receipt Template<\/strong>.<\/li>\n\n\n\n<li>Locate the relevant fee receipt template and open it.<\/li>\n\n\n\n<li>Click the <strong>three-dot menu<\/strong> and select <strong>Edit Template<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Add the Correct Keywords<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In the template editor, check if the placeholders for the father\u2019s and mother\u2019s names are present.<\/li>\n\n\n\n<li>Use the following keywords for proper display:\n<ul class=\"wp-block-list\">\n<li><strong>Father\u2019s Name<\/strong>: ${Fe.St.fatherFullName}<\/li>\n\n\n\n<li><strong>Mother\u2019s Name<\/strong>: ${Fe.St.mothName}<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If these placeholders are missing or incorrect, add or replace them with the correct ones.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: Save and Test the Changes<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Save the updated template.<\/li>\n\n\n\n<li>Generate a fee receipt for a student and ensure that both the father\u2019s and mother\u2019s names are displayed correctly.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Common Issues to Check<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Incorrect Keywords<\/strong>: Ensure the placeholders are typed exactly as ${Fe.St.fatherFullName} and ${Fe.St.mothName} without errors.<\/li>\n\n\n\n<li><strong>Missing Data<\/strong>: Verify that the father\u2019s and mother\u2019s names are entered correctly in the student\u2019s profile.\n<ul class=\"wp-block-list\">\n<li>Navigate to <strong>Transactions \u2192 Student \u2192 Student List<\/strong>, select the student, and check if the names are filled in their record.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Example Scenario<\/strong><\/h3>\n\n\n\n<p><strong>Problem:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The fee receipt shows empty fields where the father\u2019s and mother\u2019s names should be.<\/li>\n<\/ul>\n\n\n\n<p><strong>Investigation:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Opened the student profile and found that the father\u2019s and mother\u2019s names were entered correctly.<\/li>\n\n\n\n<li>Checked the fee receipt template and discovered the placeholders were missing or incorrect.<\/li>\n<\/ol>\n\n\n\n<p><strong>Resolution:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Added the correct placeholders ${Fe.St.fatherFullName} for the father\u2019s name and ${Fe.St.mothName} for the mother\u2019s name.<\/li>\n\n\n\n<li>Saved the template, and the updated fee receipt displayed both names correctly.<\/li>\n<\/ul>\n\n\n\n<p>By following these steps, you can ensure that both father\u2019s and mother\u2019s names are displayed properly on the fee receipt.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Video Tutorial : <\/h3>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/02\/B24-09-How-Can-I-Resolve-The-Issue-Of-The-Fathers-Or-Mothers-Name-Not-Displaying-On-The-Fee-Receipts.mp4\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>If the father\u2019s and mother\u2019s names are missing from the fee receipt, the issue likely lies in the fee receipt template configuration. Follow the steps below to resolve it: Step 1: Navigate to the Fee Receipt Template Step 2: Add the Correct Keywords Step 3: Save and Test the Changes Common Issues to Check Example &hellip; <a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-can-i-resolve-the-issue-of-the-fathers-or-mothers-name-not-displaying-on-the-fee-receipts\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;How can I resolve the issue of the father&#8217;s or mother&#8217;s name not displaying on the fee receipts?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[110],"tags":[121],"post_folder":[],"class_list":["post-10696","post","type-post","status-publish","format-standard","hentry","category-fee-receipt-template","tag-fee-receipt-template"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/10696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=10696"}],"version-history":[{"count":4,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/10696\/revisions"}],"predecessor-version":[{"id":20455,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/10696\/revisions\/20455"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=10696"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=10696"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=10696"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=10696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}