{"id":11204,"date":"2025-12-10T12:04:25","date_gmt":"2025-12-10T06:34:25","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=11204"},"modified":"2026-02-06T18:46:00","modified_gmt":"2026-02-06T13:16:00","slug":"how-can-i-resolve-transport-fee-discrepancies-when-the-effective-month-is-set-to-july-but-the-system-reflects-june-fees","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-can-i-resolve-transport-fee-discrepancies-when-the-effective-month-is-set-to-july-but-the-system-reflects-june-fees\/","title":{"rendered":"How can I resolve transport fee discrepancies when the effective month is set to July, but the system reflects June fees?"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>This issue usually occurs due to one of the following reasons:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Pro-rata settings are enabled<\/strong><br>If the Pro-Rata option is set to <strong>\u201cGenerate dues from the installment from which the student has joined\u201d<\/strong>, and the installment cycle starts from <strong>June<\/strong>, the system may generate June fees even if the effective month is July.<\/li>\n\n\n\n<li><strong>Mismatch between effective date and fee allocation date<\/strong><br>If the transport assignment <strong>effective date is set to July 1<\/strong>, but the <strong>fee allocation or installment start date is June<\/strong>, the June fee will reflect on the student\u2019s fee collection page.<\/li>\n<\/ol>\n\n\n\n<p>If neither of the above applies, it may be due to a technical issue. In such cases, try reviewing and modifying the effective date and fee allocation settings accordingly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Contact Support Team<\/strong><\/h3>\n\n\n\n<p>You can contact the <strong>NextOS Customer Support<\/strong> team:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click <strong>Contact Support<\/strong> from the <strong>Profile<\/strong> menu in your NextOS login.<\/li>\n\n\n\n<li>Enter the <strong>subject<\/strong>, <strong>description<\/strong>, and attach relevant screenshots (captured live or uploaded).<\/li>\n\n\n\n<li>Provide your <strong>contact details<\/strong> and <strong>preferred time to connect<\/strong>, then submit the request.<\/li>\n\n\n\n<li>You can also reach our support team via:<br>\ud83d\udce7&nbsp;<strong>Email:<\/strong>&nbsp;&nbsp;<a>support@nexteducation.in<\/a><br>\ud83d\udcde&nbsp;<strong>Toll-free:<\/strong>&nbsp;<a href=\"tel:18002005566\">1800 200 5566<\/a><br>\ud83d\udcac&nbsp;<strong>WhatsApp:<\/strong> <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=7337554528&amp;text=ContactSupportForm&amp;type=phone_number&amp;app_absent=0\" data-type=\"link\" data-id=\"https:\/\/api.whatsapp.com\/send\/?phone=7337554528&amp;text=ContactSupportForm&amp;type=phone_number&amp;app_absent=0\">7337554528<\/a><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"850\" height=\"605\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/01\/AD_4nXcJu2tjf6Xym74ZNrYjJLzeQ2CEXDoP-EIFWziiy4TnG6XQZpEHjJ_GODi3pXvA-W8qAoleOueWNNgDO-2sa6POrvi_TDkhGVV3qtZnZcriQoEdCnmW1EZpvMO-BVSnifwLThw-vhU5VHieo4Th5g.png\" alt=\"\" class=\"wp-image-18084\" srcset=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/01\/AD_4nXcJu2tjf6Xym74ZNrYjJLzeQ2CEXDoP-EIFWziiy4TnG6XQZpEHjJ_GODi3pXvA-W8qAoleOueWNNgDO-2sa6POrvi_TDkhGVV3qtZnZcriQoEdCnmW1EZpvMO-BVSnifwLThw-vhU5VHieo4Th5g.png 850w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/01\/AD_4nXcJu2tjf6Xym74ZNrYjJLzeQ2CEXDoP-EIFWziiy4TnG6XQZpEHjJ_GODi3pXvA-W8qAoleOueWNNgDO-2sa6POrvi_TDkhGVV3qtZnZcriQoEdCnmW1EZpvMO-BVSnifwLThw-vhU5VHieo4Th5g-300x214.png 300w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/01\/AD_4nXcJu2tjf6Xym74ZNrYjJLzeQ2CEXDoP-EIFWziiy4TnG6XQZpEHjJ_GODi3pXvA-W8qAoleOueWNNgDO-2sa6POrvi_TDkhGVV3qtZnZcriQoEdCnmW1EZpvMO-BVSnifwLThw-vhU5VHieo4Th5g-768x547.png 768w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Video Tutorial : <\/h3>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/02\/B40-02_How-can-I-resolve-transport-fee-discrepancies-when-the-effective-month-is-set-to-July-but-the-system-reflects-June-fees.mp4\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This issue usually occurs due to one of the following reasons: If neither of the above applies, it may be due to a technical issue. In such cases, try reviewing and modifying the effective date and fee allocation settings accordingly. Contact Support Team You can contact the NextOS Customer Support team: Video Tutorial :<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1147],"tags":[68,1148,210],"post_folder":[],"class_list":["post-11204","post","type-post","status-publish","format-standard","hentry","category-transport-faq","tag-assign-transport-service","tag-transport-faq","tag-transport-fee"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/11204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=11204"}],"version-history":[{"count":4,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/11204\/revisions"}],"predecessor-version":[{"id":20583,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/11204\/revisions\/20583"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=11204"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=11204"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=11204"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=11204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}