{"id":13538,"date":"2025-11-20T19:28:30","date_gmt":"2025-11-20T13:58:30","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=13538"},"modified":"2025-11-20T19:28:33","modified_gmt":"2025-11-20T13:58:33","slug":"why-is-my-report-card-generation-failing-or-taking-too-long","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/why-is-my-report-card-generation-failing-or-taking-too-long\/","title":{"rendered":"Why is my report card generation failing or taking too long?"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Report card generation may fail or take longer due to a few common configuration issues. Here are the key points to check:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Missing Examination Hierarchy Configuration<\/strong><\/h3>\n\n\n\n<p>If required settings in the examination hierarchy are incomplete or missing, the system cannot proceed with generation.<\/p>\n\n\n\n<p><strong>How to verify :<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Student &gt; Examination &gt; Exam Hierarchy<\/strong>.<\/li>\n\n\n\n<li>Select the relevant <strong>class<\/strong>.<\/li>\n\n\n\n<li>Check for any <strong>incomplete or missing configurations<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"625\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXcta2hYDNqj3BGMytAwlpphvXSBsfe4qhlStKgkcrvWDrfS4-XbekJQBXHP9llJG-RNRxErF8opHFtF9tcxZcg9MW1nxDVSnF5yd_HMc_q-px_xJpoPt30wJBTfd8gkA4BRveMXBls-p59wqid83w.png\" alt=\"\" class=\"wp-image-17017\" srcset=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXcta2hYDNqj3BGMytAwlpphvXSBsfe4qhlStKgkcrvWDrfS4-XbekJQBXHP9llJG-RNRxErF8opHFtF9tcxZcg9MW1nxDVSnF5yd_HMc_q-px_xJpoPt30wJBTfd8gkA4BRveMXBls-p59wqid83w.png 1600w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXcta2hYDNqj3BGMytAwlpphvXSBsfe4qhlStKgkcrvWDrfS4-XbekJQBXHP9llJG-RNRxErF8opHFtF9tcxZcg9MW1nxDVSnF5yd_HMc_q-px_xJpoPt30wJBTfd8gkA4BRveMXBls-p59wqid83w-300x117.png 300w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXcta2hYDNqj3BGMytAwlpphvXSBsfe4qhlStKgkcrvWDrfS4-XbekJQBXHP9llJG-RNRxErF8opHFtF9tcxZcg9MW1nxDVSnF5yd_HMc_q-px_xJpoPt30wJBTfd8gkA4BRveMXBls-p59wqid83w-1024x400.png 1024w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXcta2hYDNqj3BGMytAwlpphvXSBsfe4qhlStKgkcrvWDrfS4-XbekJQBXHP9llJG-RNRxErF8opHFtF9tcxZcg9MW1nxDVSnF5yd_HMc_q-px_xJpoPt30wJBTfd8gkA4BRveMXBls-p59wqid83w-768x300.png 768w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXcta2hYDNqj3BGMytAwlpphvXSBsfe4qhlStKgkcrvWDrfS4-XbekJQBXHP9llJG-RNRxErF8opHFtF9tcxZcg9MW1nxDVSnF5yd_HMc_q-px_xJpoPt30wJBTfd8gkA4BRveMXBls-p59wqid83w-1536x600.png 1536w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXcta2hYDNqj3BGMytAwlpphvXSBsfe4qhlStKgkcrvWDrfS4-XbekJQBXHP9llJG-RNRxErF8opHFtF9tcxZcg9MW1nxDVSnF5yd_HMc_q-px_xJpoPt30wJBTfd8gkA4BRveMXBls-p59wqid83w-1200x469.png 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Report Card Publish Date is Crossed<\/strong>.<\/h3>\n\n\n\n<p>If the previously set publish date has already passed, it may cause the generation process to fail.<\/p>\n\n\n\n<p><strong>How to verify :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to <strong>Menu &gt; Student &gt; Examination &gt; Report Card Publish<\/strong>.<\/li>\n\n\n\n<li>Click the <strong>three dots<\/strong> next to the respective report card.<\/li>\n\n\n\n<li>Select <strong>Edit<\/strong>.<\/li>\n\n\n\n<li>Ensure the <strong>publish date<\/strong> is current and has <strong>not been crossed<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"704\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXfne7RbyHW3AFryPtKUjMOVj2jqiETlsBR69d7IJsOr5pOFvBdI6btYy5o3EJ8jR4ZFwPWGeOu-crRAbEC1FXzyMNEU-tLkvjWSx_oeRZmwQf6uOgam8jEMzGQCm0EL8dh8LvwlcvVp7A9i9EZq3L0.png\" alt=\"\" class=\"wp-image-17016\" srcset=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXfne7RbyHW3AFryPtKUjMOVj2jqiETlsBR69d7IJsOr5pOFvBdI6btYy5o3EJ8jR4ZFwPWGeOu-crRAbEC1FXzyMNEU-tLkvjWSx_oeRZmwQf6uOgam8jEMzGQCm0EL8dh8LvwlcvVp7A9i9EZq3L0.png 1600w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXfne7RbyHW3AFryPtKUjMOVj2jqiETlsBR69d7IJsOr5pOFvBdI6btYy5o3EJ8jR4ZFwPWGeOu-crRAbEC1FXzyMNEU-tLkvjWSx_oeRZmwQf6uOgam8jEMzGQCm0EL8dh8LvwlcvVp7A9i9EZq3L0-300x132.png 300w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXfne7RbyHW3AFryPtKUjMOVj2jqiETlsBR69d7IJsOr5pOFvBdI6btYy5o3EJ8jR4ZFwPWGeOu-crRAbEC1FXzyMNEU-tLkvjWSx_oeRZmwQf6uOgam8jEMzGQCm0EL8dh8LvwlcvVp7A9i9EZq3L0-1024x451.png 1024w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXfne7RbyHW3AFryPtKUjMOVj2jqiETlsBR69d7IJsOr5pOFvBdI6btYy5o3EJ8jR4ZFwPWGeOu-crRAbEC1FXzyMNEU-tLkvjWSx_oeRZmwQf6uOgam8jEMzGQCm0EL8dh8LvwlcvVp7A9i9EZq3L0-768x338.png 768w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXfne7RbyHW3AFryPtKUjMOVj2jqiETlsBR69d7IJsOr5pOFvBdI6btYy5o3EJ8jR4ZFwPWGeOu-crRAbEC1FXzyMNEU-tLkvjWSx_oeRZmwQf6uOgam8jEMzGQCm0EL8dh8LvwlcvVp7A9i9EZq3L0-1536x676.png 1536w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/11\/AD_4nXfne7RbyHW3AFryPtKUjMOVj2jqiETlsBR69d7IJsOr5pOFvBdI6btYy5o3EJ8jR4ZFwPWGeOu-crRAbEC1FXzyMNEU-tLkvjWSx_oeRZmwQf6uOgam8jEMzGQCm0EL8dh8LvwlcvVp7A9i9EZq3L0-1200x528.png 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>After fixing, republish the report card and check.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Video Tutorial:<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/B129-06_Why-is-my-report-card-generation-failing-or-taking-too-long.mp4\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Report card generation may fail or take longer due to a few common configuration issues. Here are the key points to check: 1. Missing Examination Hierarchy Configuration If required settings in the examination hierarchy are incomplete or missing, the system cannot proceed with generation. How to verify : 2. Report Card Publish Date is Crossed. &hellip; <a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/why-is-my-report-card-generation-failing-or-taking-too-long\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Why is my report card generation failing or taking too long?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[236],"tags":[1066],"post_folder":[],"class_list":["post-13538","post","type-post","status-publish","format-standard","hentry","category-report-card-publish","tag-report-card-publish"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/13538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=13538"}],"version-history":[{"count":3,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/13538\/revisions"}],"predecessor-version":[{"id":17018,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/13538\/revisions\/17018"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=13538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=13538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=13538"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=13538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}