{"id":14123,"date":"2025-07-29T17:23:53","date_gmt":"2025-07-29T11:53:53","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=14123"},"modified":"2025-07-29T17:29:48","modified_gmt":"2025-07-29T11:59:48","slug":"why-is-the-proceed-button-disabled-when-generating-a-bonafide-certificate","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/why-is-the-proceed-button-disabled-when-generating-a-bonafide-certificate\/","title":{"rendered":"Why is the \u201cProceed\u201d button disabled when generating a Bonafide Certificate?"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Common Reasons :<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>No student is selected.<\/li>\n\n\n\n<li>Student not fetched due to <strong>incorrect academic session<\/strong>.<\/li>\n\n\n\n<li>Wrong class selected.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">How to fix it :<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Search and select the student to enable the Proceed button.<\/li>\n\n\n\n<li>Make sure you&#8217;re entering the correct <strong>name or admission number<\/strong>.<\/li>\n\n\n\n<li>Ensure you are searching student in the right class.<\/li>\n\n\n\n<li>Verify that the student exists in the chosen academic session.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Video Tutorial :<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/07\/Proceed-button-remain-disabled-when-trying-to-generate-a-bonafide-certificate.mp4\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Common Reasons : How to fix it : Video Tutorial :<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[61],"tags":[224,63],"post_folder":[],"class_list":["post-14123","post","type-post","status-publish","format-standard","hentry","category-self-services","tag-certificate","tag-letter-generation"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/14123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=14123"}],"version-history":[{"count":4,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/14123\/revisions"}],"predecessor-version":[{"id":14373,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/14123\/revisions\/14373"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=14123"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=14123"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=14123"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=14123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}