{"id":14388,"date":"2025-08-12T18:24:37","date_gmt":"2025-08-12T12:54:37","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=14388"},"modified":"2025-08-12T18:26:18","modified_gmt":"2025-08-12T12:56:18","slug":"how-can-i-troubleshoot-dob-doj-errors-when-uploading-bulk-student-data","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-can-i-troubleshoot-dob-doj-errors-when-uploading-bulk-student-data\/","title":{"rendered":"How can I troubleshoot DOB &amp; DOJ errors when uploading bulk student data?"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>This issue usually occurs when the DOB or DOJ format is not in <strong>DD\/MM\/YYYY<\/strong> format. In that case, you\u2019ll need to correct it in the error file and re-upload.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to fix in the error file:<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Administration &gt; School Setup &gt; Bulk Student\/Staff Upload<\/strong>.<\/li>\n\n\n\n<li>Select the Student tab, then click <strong>Upload History<\/strong> (top-right corner).<\/li>\n\n\n\n<li>Download the invalid entries<em>(error)<\/em> file.<\/li>\n\n\n\n<li>Correct the DOB and DOJ to <strong>DD\/MM\/YYYY<\/strong> format.\n<ul class=\"wp-block-list\">\n<li>Tip: Right-click the cell &gt; <strong>Format Cells<\/strong> &gt; change to the required date format.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Save the file and <strong>re-upload<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1366\" height=\"639\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXfRYMwlEfnRVeILuF7gj04YekYv4ZAn2O5CozbdOGQ49frvB0aAGSzO92NiwsIzoc6yqWnrl8BH40lY9XcL4WEGwUNdgIIgAxfMvLBXV_zRojdCaGyu-ntpotpBmT8hHgEvenLbhDFrNwfb333r5A.png?wsr\" alt=\"\" class=\"wp-image-14511\" srcset=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXfRYMwlEfnRVeILuF7gj04YekYv4ZAn2O5CozbdOGQ49frvB0aAGSzO92NiwsIzoc6yqWnrl8BH40lY9XcL4WEGwUNdgIIgAxfMvLBXV_zRojdCaGyu-ntpotpBmT8hHgEvenLbhDFrNwfb333r5A.png 1366w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXfRYMwlEfnRVeILuF7gj04YekYv4ZAn2O5CozbdOGQ49frvB0aAGSzO92NiwsIzoc6yqWnrl8BH40lY9XcL4WEGwUNdgIIgAxfMvLBXV_zRojdCaGyu-ntpotpBmT8hHgEvenLbhDFrNwfb333r5A-300x140.png 300w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXfRYMwlEfnRVeILuF7gj04YekYv4ZAn2O5CozbdOGQ49frvB0aAGSzO92NiwsIzoc6yqWnrl8BH40lY9XcL4WEGwUNdgIIgAxfMvLBXV_zRojdCaGyu-ntpotpBmT8hHgEvenLbhDFrNwfb333r5A-1024x479.png 1024w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXfRYMwlEfnRVeILuF7gj04YekYv4ZAn2O5CozbdOGQ49frvB0aAGSzO92NiwsIzoc6yqWnrl8BH40lY9XcL4WEGwUNdgIIgAxfMvLBXV_zRojdCaGyu-ntpotpBmT8hHgEvenLbhDFrNwfb333r5A-768x359.png 768w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXfRYMwlEfnRVeILuF7gj04YekYv4ZAn2O5CozbdOGQ49frvB0aAGSzO92NiwsIzoc6yqWnrl8BH40lY9XcL4WEGwUNdgIIgAxfMvLBXV_zRojdCaGyu-ntpotpBmT8hHgEvenLbhDFrNwfb333r5A-1200x561.png 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1361\" height=\"549\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXdwVmUYIOFzLPbrnk3lfUZOmVvlBvx9RzpN4ifVatl_PxlxngHsZQPkOat7CGAyRhHdnIs97HKEw8LRbXQEjJjpsyA4GLbGngQq6qu-rBPWUlIsAEwLCyUn5kr1RA6lt2XhP2hf0r4O5a8PiDJFrsI.png?wsr\" alt=\"\" class=\"wp-image-14510\" srcset=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXdwVmUYIOFzLPbrnk3lfUZOmVvlBvx9RzpN4ifVatl_PxlxngHsZQPkOat7CGAyRhHdnIs97HKEw8LRbXQEjJjpsyA4GLbGngQq6qu-rBPWUlIsAEwLCyUn5kr1RA6lt2XhP2hf0r4O5a8PiDJFrsI.png 1361w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXdwVmUYIOFzLPbrnk3lfUZOmVvlBvx9RzpN4ifVatl_PxlxngHsZQPkOat7CGAyRhHdnIs97HKEw8LRbXQEjJjpsyA4GLbGngQq6qu-rBPWUlIsAEwLCyUn5kr1RA6lt2XhP2hf0r4O5a8PiDJFrsI-300x121.png 300w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXdwVmUYIOFzLPbrnk3lfUZOmVvlBvx9RzpN4ifVatl_PxlxngHsZQPkOat7CGAyRhHdnIs97HKEw8LRbXQEjJjpsyA4GLbGngQq6qu-rBPWUlIsAEwLCyUn5kr1RA6lt2XhP2hf0r4O5a8PiDJFrsI-1024x413.png 1024w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXdwVmUYIOFzLPbrnk3lfUZOmVvlBvx9RzpN4ifVatl_PxlxngHsZQPkOat7CGAyRhHdnIs97HKEw8LRbXQEjJjpsyA4GLbGngQq6qu-rBPWUlIsAEwLCyUn5kr1RA6lt2XhP2hf0r4O5a8PiDJFrsI-768x310.png 768w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/08\/AD_4nXdwVmUYIOFzLPbrnk3lfUZOmVvlBvx9RzpN4ifVatl_PxlxngHsZQPkOat7CGAyRhHdnIs97HKEw8LRbXQEjJjpsyA4GLbGngQq6qu-rBPWUlIsAEwLCyUn5kr1RA6lt2XhP2hf0r4O5a8PiDJFrsI-1200x484.png 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Video Tutorial:<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2025\/07\/Troubleshoot-DOB-DOJ-errors-when-uploading-bulk-student-data.mp4\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This issue usually occurs when the DOB or DOJ format is not in DD\/MM\/YYYY format. In that case, you\u2019ll need to correct it in the error file and re-upload. How to fix in the error file: Video Tutorial:<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[66],"post_folder":[],"class_list":["post-14388","post","type-post","status-publish","format-standard","hentry","category-bulk-student-staff-upload","tag-bulk-student-staff-upload"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/14388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=14388"}],"version-history":[{"count":4,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/14388\/revisions"}],"predecessor-version":[{"id":14514,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/14388\/revisions\/14514"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=14388"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=14388"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=14388"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=14388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}