{"id":18522,"date":"2026-01-27T15:12:15","date_gmt":"2026-01-27T09:42:15","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=18522"},"modified":"2026-02-12T17:43:57","modified_gmt":"2026-02-12T12:13:57","slug":"what-is-the-purpose-of-the-remarks-column-in-the-fee-receipt-template-how-this-can-be-fixed-if-not-displaying-on-the-receipt","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-is-the-purpose-of-the-remarks-column-in-the-fee-receipt-template-how-this-can-be-fixed-if-not-displaying-on-the-receipt\/","title":{"rendered":"What is the purpose of the remarks column in the fee receipt template? How this can be fixed if not displaying on the receipt?"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Purpose of the Remarks column<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>Remarks<\/strong> column allows the fee collection executive to add comments during the <strong>payment confirmation stage<\/strong>.<\/li>\n\n\n\n<li>These remarks are printed on the fee receipt and can include <strong>transaction-specific notes<\/strong>, special instructions, or clarifications.<\/li>\n\n\n\n<li>It helps improve <strong>clarity, transparency, and record-keeping<\/strong> for both the school and parents.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>If the remarks are not displaying on the receipt<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This usually happens when the <strong>remarks key is missing<\/strong> or not mapped correctly in the fee receipt template.<\/li>\n\n\n\n<li>If the template requires design changes or technical assistance, the issue needs to be handled by the support team.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to get it fixed<\/strong><\/h3>\n\n\n\n<p>You can raise a request to the support team using either of the following methods:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to <strong>NextOS<\/strong> and use <strong>Raise a Ticket<\/strong> or <strong>Chat with Support<\/strong> from the support section.<\/li>\n\n\n\n<li>Alternatively, send an email to <strong><a>support@nexteducation.in<\/a><\/strong> with the following details:\n<ul class=\"wp-block-list\">\n<li>School Name<\/li>\n\n\n\n<li>School URL<\/li>\n\n\n\n<li>Fee Receipt Template Name<\/li>\n\n\n\n<li>Affected class or fee type (if applicable)<\/li>\n\n\n\n<li>A <strong>sample fee receipt<\/strong> with the required corrections clearly marked (scanned or photographed)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>The support team will review the template and update it so the <strong>remarks column displays correctly<\/strong> on the fee receipts.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Video Tutorial : <\/h3>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/02\/B52-04_What-is-the-purpose-of-the-remarks-column-in-the-fee-receipt-template-How-this-can-be-fixed-if-not-displaying-on-the-receipt.mp4\"><\/video><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Purpose of the Remarks column If the remarks are not displaying on the receipt How to get it fixed You can raise a request to the support team using either of the following methods: The support team will review the template and update it so the remarks column displays correctly on the fee receipts. Video &hellip; <a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-is-the-purpose-of-the-remarks-column-in-the-fee-receipt-template-how-this-can-be-fixed-if-not-displaying-on-the-receipt\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;What is the purpose of the remarks column in the fee receipt template? How this can be fixed if not displaying on the receipt?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[110],"tags":[1000,121],"post_folder":[],"class_list":["post-18522","post","type-post","status-publish","format-standard","hentry","category-fee-receipt-template","tag-fee-receipt","tag-fee-receipt-template"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/18522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=18522"}],"version-history":[{"count":4,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/18522\/revisions"}],"predecessor-version":[{"id":20664,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/18522\/revisions\/20664"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=18522"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=18522"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=18522"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=18522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}