{"id":21225,"date":"2026-08-18T12:59:30","date_gmt":"2026-08-18T07:29:30","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=21225"},"modified":"2026-08-18T17:16:09","modified_gmt":"2026-08-18T11:46:09","slug":"what-is-chat","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-is-chat\/","title":{"rendered":"What is Chat?"},"content":{"rendered":"\n<p><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"14\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2019\/06\/image4-4.png\" alt=\"\">&nbsp;&gt; Communication &gt; Chat<\/p>\n\n\n\n<p>Chat in NextOS is a built-in messaging space that lets your school communicate directly with staff and parents \u2014 one-to-one or in groups \u2014 without leaving the platform. It is available on both <strong>Web<\/strong> and the <strong>Mobile App<\/strong>.<\/p>\n\n\n\n<p><strong>Where to find it<\/strong><br>Click the <strong>Chat<\/strong> icon on the left navigation panel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/08\/chat-overview.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"904\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/08\/chat-overview.png?wsr\" alt=\"\" class=\"wp-image-21234\" style=\"width:766px\" srcset=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/08\/chat-overview.png 1920w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/08\/chat-overview-300x141.png 300w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/08\/chat-overview-768x362.png 768w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/08\/chat-overview-1536x723.png 1536w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/08\/chat-overview-1200x565.png 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><\/figure>\n\n\n\n<p><strong>What you can do in Chat<\/strong><br><strong>One-to-one chat<\/strong> \u2014 Start a direct conversation with a single parent or staff member<br><strong>User-defined group<\/strong> \u2014 Create a custom group and add members manually (e.g. &#8220;Dance group for Annual Day&#8221;)<br><strong>System-defined group<\/strong> \u2014 Let NextOS auto-create groups by rule (Class Teacher\u2013Parent or Subject Teacher\u2013Parent)<br><strong>Search<\/strong> \u2014 Find a person from the search bar<br><strong>Filters<\/strong> \u2014 Narrow the chat list to Staff, Parent, Groups, or Unread<br><strong>Attachments<\/strong> \u2014 Share files and images within a conversation<br><strong>Group controls<\/strong> \u2014 Assign Group Manager \/ Monitor roles and control who can send messages<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;&gt; Communication &gt; Chat Chat in NextOS is a built-in messaging space that lets your school communicate directly with staff and parents \u2014 one-to-one or in groups \u2014 without leaving the platform. It is available on both Web and the Mobile App. Where to find itClick the Chat icon on the left navigation panel. What &hellip; <a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-is-chat\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;What is Chat?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1192],"tags":[],"post_folder":[],"class_list":["post-21225","post","type-post","status-publish","format-standard","hentry","category-chat"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=21225"}],"version-history":[{"count":16,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21225\/revisions"}],"predecessor-version":[{"id":21312,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21225\/revisions\/21312"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=21225"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=21225"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=21225"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=21225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}