![\"\"](\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2019\/06\/image4-4.png\")
> Communication > Chat > options menu (\u22ee) > Chat Settings<\/p>\n\n\n\n > Communication > Chat > options menu (\u22ee) > Chat Settings<\/p>\n\n\n\n
Chat Settings is where you decide who can start a chat, and with whom. What can I control under Staff \u2013 Staff?<\/strong> What can I control under Staff \u2013 Parent?<\/strong> Can a parent start a chat with a teacher?<\/strong> > Communication > Chat > options menu (\u22ee) > Chat Settings Chat Settings is where you decide who can start a chat, and with whom.Open Chat.Click the \u22ee icon next to the search box.Click Chat Settings.Turn the toggles on or off, then click Save. What can I control under Staff \u2013 Staff?Path: Chat > \u22ee … Continue reading “Where do I find chat settings?”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1192],"tags":[],"post_folder":[],"class_list":["post-21244","post","type-post","status-publish","format-standard","hentry","category-chat"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=21244"}],"version-history":[{"count":10,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21244\/revisions"}],"predecessor-version":[{"id":21318,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21244\/revisions\/21318"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=21244"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=21244"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=21244"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=21244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Open Chat<\/strong>.
Click the \u22ee<\/strong> icon next to the search box.
Click Chat Settings<\/strong>.
Turn the toggles on or off, then click Save<\/strong>.<\/p>\n\n\n\n![\"\"](\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/08\/chat-settings.png\")
<\/a><\/figure>\n\n\n\n
Path: Chat > \u22ee > Chat Settings > Staff \u2013 Staff
This tab is only about chats between staff. Parents are not affected.
Two settings:
Allow any staff to create group conversations for staffs<\/strong> \u2014 lets any staff member create a staff group. Admin and Principal can always create groups, even when this is off.
Enable 1-1 conversations among staffs<\/strong> \u2014 lets a staff member start a direct chat with another staff member.
Click Save<\/strong> to apply.<\/p>\n\n\n\n<\/a><\/figure>\n\n\n\n
Path: Chat > \u22ee > Chat Settings > Staff \u2013 Parent
This tab is about chats between staff and parents.
Group Chat
Allow teachers to create group conversations involving staff and parents<\/strong> \u2014 lets teachers create groups with parents in them.
1-1 Chat \u2014 Teacher Initiated
Allow Class Teacher to initiate 1-1 chat with Parent<\/strong>
Allow Subject Teacher to initiate 1-1 chat with parent<\/strong>
1-1 Chat \u2014 Parent Initiated
Can Parent initiate 1-1 chat with Class Teacher<\/strong>
Can Parent initiate 1-1 chat with Subject Teacher<\/strong>
Additional teachers
Enable additional class-teacher to participate in 1-1 chats with parents<\/strong>
Enable additional Supervisor (subject-teacher) to participate in 1-1 chats with parent<\/strong>
These two give the same rights to additional teachers. Mark a teacher as additional on the subject-teacher mapping page.
Click Save<\/strong> to apply.<\/p>\n\n\n\n
Path: Chat > \u22ee > Chat Settings > Staff \u2013 Parent
Yes, if your institution allows it. This is off by default.
Under 1-1 Chat > Parent Initiated<\/strong>, turn on:
Can Parent initiate 1-1 chat with Class Teacher<\/strong>
Can Parent initiate 1-1 chat with Subject Teacher<\/strong>
Click Save<\/strong>.<\/p>\n\n\n\n<\/figure>\n","protected":false},"excerpt":{"rendered":"