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> Communication > Chat > group name > Group Monitors<\/p>\n\n\n\n > Communication > Chat > group name > Group Monitors<\/p>\n\n\n\n
Staff with the Chat Manager role can monitor all conversations. You can also add other staff \u2014 such as an HOD or Coordinator \u2014 as a Chat Monitor for a single group. > Communication > Chat > group name > Group Monitors Staff with the Chat Manager role can monitor all conversations. You can also add other staff \u2014 such as an HOD or Coordinator \u2014 as a Chat Monitor for a single group.Open the group and click the group name.Click Group Monitors.Click Add Monitor.Select the staff … Continue reading “How to add a Chat Monitor to a group?”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1192],"tags":[],"post_folder":[],"class_list":["post-21284","post","type-post","status-publish","format-standard","hentry","category-chat"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=21284"}],"version-history":[{"count":3,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21284\/revisions"}],"predecessor-version":[{"id":21324,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21284\/revisions\/21324"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=21284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=21284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=21284"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=21284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Open the group and click the group name.
Click Group Monitors<\/strong>.
Click Add Monitor<\/strong>.
Select the staff member.<\/p>\n\n\n\n![\"\"](\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/08\/chat-group-monitor.png\")
<\/a><\/figure>\n\n\n\n
Note: Chat Monitors do not see this group in their chat list and do not get notifications. They can open and read the messages any time.
To let a Monitor send messages, turn on Monitor can send messages<\/strong> under Settings<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"