{"id":21377,"date":"2026-08-20T12:15:36","date_gmt":"2026-08-20T06:45:36","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=21377"},"modified":"2026-08-20T12:15:38","modified_gmt":"2026-08-20T06:45:38","slug":"what-is-a-chat-monitor","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-is-a-chat-monitor\/","title":{"rendered":"What is a Chat Monitor?"},"content":{"rendered":"\n<p>A Chat Monitor is a staff member who can read conversations for oversight, without taking part in them.<br>Monitored chats do not appear in the monitor&#8217;s normal chat list, and no notifications are sent. The monitor opens the <strong>View conversations monitored by you<\/strong> screen to read them whenever needed.<br>Every group carries a visible note: &#8220;This chat is monitored by the school for quality and professional conduct.&#8221; Members always know monitoring is in place.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Chat Monitor is a staff member who can read conversations for oversight, without taking part in them.Monitored chats do not appear in the monitor&#8217;s normal chat list, and no notifications are sent. The monitor opens the View conversations monitored by you screen to read them whenever needed.Every group carries a visible note: &#8220;This chat &hellip; <a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-is-a-chat-monitor\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;What is a Chat Monitor?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1192],"tags":[],"post_folder":[],"class_list":["post-21377","post","type-post","status-publish","format-standard","hentry","category-chat"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=21377"}],"version-history":[{"count":1,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21377\/revisions"}],"predecessor-version":[{"id":21385,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21377\/revisions\/21385"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=21377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=21377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=21377"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=21377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}