{"id":21525,"date":"2026-09-04T13:34:30","date_gmt":"2026-09-04T08:04:30","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=21525"},"modified":"2026-09-04T18:31:06","modified_gmt":"2026-09-04T13:01:06","slug":"how-to-check-what-follow-up-has-already-been-done","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-to-check-what-follow-up-has-already-been-done\/","title":{"rendered":"How to check what follow-up has already been done"},"content":{"rendered":"\n<p><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"14\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2019\/06\/image4-4.png\" alt=\"\">&nbsp;&gt; Fee Dues\/Defaulters &gt; Fee Defaulters<\/p>\n\n\n\n<p>The Fee Defaulters list has a Follow-up column, placed before the Send Reminder button. It shows the result of the last call logged for that student.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Fee Dues\/Defaulters &gt; Fee Defaulters.<\/li>\n\n\n\n<li>Select the Academic Session, Class, Section and Instalments.<\/li>\n\n\n\n<li>Check the Follow-up column for each student.<\/li>\n<\/ol>\n\n\n\n<p>What you will see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No remarks yet \u2014 nobody has logged a call for this parent<\/li>\n\n\n\n<li>The last outcome, such as Promised to pay. If a promised date was recorded, it appears as a separate line below, such as Due today.<\/li>\n\n\n\n<li>To see all earlier calls for a student, click the Follow-up status. The student panel opens on the right with a Contact history section, where every call logged for that student is listed. Before any call is logged, it shows No contact history yet.<\/li>\n\n\n\n<li>Note: The column always shows the most recent call. Older calls remain in Contact history.<\/li>\n\n\n\n<li>Tip: You can also search for a single student using the Enter Student Name\/Admission No. box, or narrow the list further with Advance Filters.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-nextos-help-center wp-block-embed-nextos-help-center\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"wQFCPehTQG\"><a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-to-do-follow-up-for-fee-collection\/\">How to do follow up for Fee Collection?<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;How to do follow up for Fee Collection?&#8221; &#8212; NextOS Help Center\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-to-do-follow-up-for-fee-collection\/embed\/#?secret=z3WDn3Urq6#?secret=wQFCPehTQG\" data-secret=\"wQFCPehTQG\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-nextos-help-center wp-block-embed-nextos-help-center\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"sszhFABhKV\"><a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-to-log-a-follow-up-call\/\">How to log a follow-up call<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;How to log a follow-up call&#8221; &#8212; NextOS Help Center\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-to-log-a-follow-up-call\/embed\/#?secret=TlyovvHqHA#?secret=sszhFABhKV\" data-secret=\"sszhFABhKV\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-nextos-help-center wp-block-embed-nextos-help-center\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"uZ9KnLW1Nf\"><a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-the-follow-up-reports-page-shows\/\">What the Follow-up Reports page shows<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;What the Follow-up Reports page shows&#8221; &#8212; NextOS Help Center\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-the-follow-up-reports-page-shows\/embed\/#?secret=sGqGFLCHX0#?secret=uZ9KnLW1Nf\" data-secret=\"uZ9KnLW1Nf\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;&gt; Fee Dues\/Defaulters &gt; Fee Defaulters The Fee Defaulters list has a Follow-up column, placed before the Send Reminder button. It shows the result of the last call logged for that student. What you will see:<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[643],"tags":[],"post_folder":[],"class_list":["post-21525","post","type-post","status-publish","format-standard","hentry","category-fee-dues-defaulters"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21525","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=21525"}],"version-history":[{"count":6,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21525\/revisions"}],"predecessor-version":[{"id":21557,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21525\/revisions\/21557"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=21525"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=21525"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=21525"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=21525"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}