{"id":21527,"date":"2026-09-04T13:35:14","date_gmt":"2026-09-04T08:05:14","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=21527"},"modified":"2026-09-04T13:37:50","modified_gmt":"2026-09-04T08:07:50","slug":"what-the-follow-up-reports-page-shows","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-the-follow-up-reports-page-shows\/","title":{"rendered":"What the Follow-up Reports page shows"},"content":{"rendered":"\n<p><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"14\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2019\/06\/image4-4.png\" alt=\"\">\u00a0> Fee Dues\/Defaulters > Fee Defaulters<\/p>\n\n\n\n<p>Follow-up Reports gives the overall collection position for the defaulters you have selected.<br>Path: Fee Dues\/Defaulters &gt; Follow-up Reports<br>The page shows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Defaulters in scope \u2014 number of defaulters and total amount due<\/li>\n\n\n\n<li>Contacted at least once \u2014 how many of them have been called<\/li>\n\n\n\n<li>Promise to pay \u2014 number of payment commitments recorded<\/li>\n\n\n\n<li>Broken promises \u2014 commitments where the promised date has passed and payment has not come in<\/li>\n\n\n\n<li>Average days to first contact \u2014 how long the team takes to make the first call after the due date<\/li>\n\n\n\n<li>Outcome distribution \u2014 the spread of call outcomes across the list<\/li>\n\n\n\n<li>Promise-to-pay tracker \u2014 commitments split into Due today and Upcoming, each showing the student name, class, admission number, promised date and amount<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/09\/follow-up-reports.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1438\" height=\"710\" src=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/09\/follow-up-reports.png?wsr\" alt=\"\" class=\"wp-image-21532\" style=\"width:766px\" srcset=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/09\/follow-up-reports.png 1438w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/09\/follow-up-reports-300x148.png 300w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/09\/follow-up-reports-768x379.png 768w, https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-content\/uploads\/2026\/09\/follow-up-reports-1200x592.png 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><\/figure>\n\n\n\n<p><br>Use the Broken promises count to find parents who need to be called again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0> Fee Dues\/Defaulters > Fee Defaulters Follow-up Reports gives the overall collection position for the defaulters you have selected.Path: Fee Dues\/Defaulters &gt; Follow-up ReportsThe page shows: Use the Broken promises count to find parents who need to be called again.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[643],"tags":[],"post_folder":[],"class_list":["post-21527","post","type-post","status-publish","format-standard","hentry","category-fee-dues-defaulters"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=21527"}],"version-history":[{"count":2,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21527\/revisions"}],"predecessor-version":[{"id":21533,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/21527\/revisions\/21533"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=21527"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=21527"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=21527"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=21527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}