{"id":352,"date":"2019-06-17T13:18:10","date_gmt":"2019-06-17T07:48:10","guid":{"rendered":"https:\/\/helpcenter.akk.yxc.mybluehost.me\/?p=352"},"modified":"2019-08-07T16:36:03","modified_gmt":"2019-08-07T11:06:03","slug":"how-to-compose-an-sms-an-email-or-a-notification","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-to-compose-an-sms-an-email-or-a-notification\/","title":{"rendered":"How to compose an SMS, an Email or a Notification?"},"content":{"rendered":"

\"\" > Communication > Mailbox<\/span><\/p>\n

By default, only the administrator of the school can compose and send messages (SMS, Email or Notification). You can permit the other staff members to compose messages from \"\" > School Setup > Roles.<\/span><\/p>\n

The Mailbox provides options to send messages and view the received messages and alerts.<\/span><\/p>\n

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  1. Click <\/span>COMPOSE<\/b> at the top left corner. The compose page will appear on the screen.<\/span><\/li>\n
  2. Click <\/span>ADD RECIPIENT <\/b>to select the person to whom the message is to be sent.<\/span><\/li>\n
  3. Select the kind of recipients to whom the message is to be sent, from Students, Parents\/Guardians, Staff, New Applicants, and Others.<\/span>\n
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    1. \n
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      1. You can filter the student recipient selection type by directly searching the Student by his\/her name or admission number, Class & Section, Student Group, Student House, Gender or Transport Service.<\/span><\/li>\n
      2. Select the students according to the filter chosen.<\/span><\/li>\n<\/ol>\n<\/li>\n
      3. \n
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        1. You can filter the parent\/guardian recipient selection type by directly searching the Student name or admission number, Class & Section (of the student), Student Group, Student House, Gender or Transport Service.<\/li>\n
        2. Choose the contact type from Father, Mother, Local Guardian and Primary Contact.<\/li>\n
        3. Select the parents according to the filter chosen.<\/li>\n<\/ol>\n<\/li>\n
        4. \n
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          1. You can filter the staff recipient selection type by directly searching the Staff name or Employee ID, Department, Staff Role, Search Staff, Staff Group, Gender or Transport Service.<\/li>\n
          2. Select the staff according to the filter chosen.<\/li>\n<\/ol>\n<\/li>\n
          3. \n
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            1. You can filter the new applicants by the admission step in which they are currently included, such as Enquiry, Application, Registration, Evaluation, Confirmed and admission statuses such as waitlisted and shortlisted.<\/li>\n
            2. Select the new applicants according to the filter chosen.<\/li>\n<\/ol>\n<\/li>\n
            3. For the recipients who do not belong to any of the above groups, a separate CSV (Comma Separated Values) file with the contact details can be uploaded.<\/span><\/span><\/li>\n<\/ol>\n<\/li>\n
            4. Select the <\/span>Mode(s)<\/b> of Communication <\/b>from Email, SMS and\/or Notification.<\/span><\/li>\n
            5. Select the <\/span>Priority<\/b> of the messages as High, Medium or Low.<\/span><\/li>\n
            6. Mark tags<\/strong> to the message (Maximum 3 tags can be selected for one message) for easy identification in the mail list of INBOX, SENT or SCHEDULED.<\/li>\n
            7. Enter a <\/span>Subject<\/b> for the message.<\/span><\/li>\n
            8. Type the message content in the message box provided. Format the message using the options provided below the message box. <\/span><\/span><\/span><\/span><\/li>\n
            9. Variables such as student name, class, staff department, etc can be added to the text message so that the recipients will see the name\/value in place of that variable in the message corresponding to their benefit.
              \n<\/span><\/span><\/span><\/span>ATTENTION<\/strong><\/span><\/span><\/p>\n