{"id":9265,"date":"2025-02-12T11:26:00","date_gmt":"2025-02-12T05:56:00","guid":{"rendered":"https:\/\/helpcenter.nexterp.in\/helpcenter\/?p=9265"},"modified":"2026-02-20T18:47:23","modified_gmt":"2026-02-20T13:17:23","slug":"how-can-a-parent-activate-their-account-using-an-otp-message","status":"publish","type":"post","link":"https:\/\/helpcenter.nexterp.in\/helpcenter\/how-can-a-parent-activate-their-account-using-an-otp-message\/","title":{"rendered":"How can a parent activate their account using an OTP message?"},"content":{"rendered":"\n

<\/p>\n\n\n\n

Using NextOS Mobile<\/strong> Application<\/h2>\n\n\n\n

Step 1: <\/strong>Look for a message containing your OTP from NextED (Sender ID) or an activation email. These will contain the details you need to get started.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Step 2:<\/strong> Use the first link shared in the message, or directly search for NextOS <\/strong>(NextLearningPlatform)<\/strong> in the Play Store<\/strong> (Android) or App Store<\/strong> (iOS).<\/p>\n\n\n\n

Step 3:<\/strong> Download and install the app on your device.<\/p>\n\n\n\n

Step 4:<\/strong> Open the app and review the app callouts for better understanding, or follow the steps below to activate your account directly:<\/p>\n\n\n\n

    \n
  1. Select Parent<\/strong> as an account type.<\/li>\n\n\n\n
  2. Enter the school code (You can find this in the OTP message). <\/em><\/li>\n\n\n\n
  3. Enter your username<\/strong> (registered mobile number where you received the activation link or message).<\/li>\n\n\n\n
  4. Enter your password\/OTP<\/strong> (Use OTP only for first-time login to create your password).<\/em><\/li>\n\n\n\n
  5. Click Sign In<\/strong> and create a new password on the next screen.
    Note: Do not forget to create a STRONG password<\/strong> by following the guidelines provided on the page.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    Step 6:<\/strong> On the next screen, validate your identity by entering the Date of Birth of your child. Click Proceed.<\/strong>
    Note: You can create password for your child’s account from the next screen or can directly proceed to the dashboard.<\/p>\n\n\n\n

    Explore and enjoy the seamless features of the NextOS mobile application.<\/strong><\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    Using Web Browser<\/strong><\/h2>\n\n\n\n

    Now let’s understand, How you can activate the account if you are using the web browser.<\/p>\n\n\n\n

    Step 1:<\/strong> Look for the same OTP message<\/strong> received from NextEd<\/strong> sender ID.<\/p>\n\n\n\n

    Step 2:<\/strong> Click the second link<\/strong> received in the OTP message.<\/p>\n\n\n\n

    Step 3:<\/strong> Select Parent<\/strong> profile icon and enter your registered mobile no. in the username section and OTP(Only for first time activation)<\/em>.<\/p>\n\n\n\n

    Step 4: <\/strong>Click Sign In, and follow the on-screen steps to create a secure password.
    (Only you will have access to this password, ensuring your account remains private and protected.)<\/em><\/p>\n\n\n\n

    Step 5:<\/strong> On the next screen, validate your identity by entering the Date of Birth of your child. Click Proceed.<\/strong>
    Note: You can create password for your child’s account from the next screen or can directly proceed to the dashboard.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    Navigate and explore to enjoy the seamless features of NextOS on your web browser.<\/strong><\/p>\n\n\n\n

    Video Tutorial : <\/h3>\n\n\n\n