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NextOS Help Center

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  • How to compose an SMS, an Email or a Notification?
  • How to check the inbox for the SMS, Email or Notification received?
  • How to view the sent SMS, Email, Notification or Alerts?
  • How to view and edit the scheduled SMS, Email or Notification?
  • What are Valid and Invalid counts present beside the selection of communication modes when composing a message?
  • How is SMS character limit calculated?
  • What should the school do when it receives a complaint about the Unsolicited Commercial Communication (UCC)?
  • How will a school know that there is a UCC complaint?
  • What is an example scenario in which an SMS/call from the school becomes a UCC (unsolicited commercial communication)?
  • What are the types of SMS and SMS Header (or Sender ID)?
  • For new branches, what will be the SMS limits?
  • What is a SMS Fair Usage Policy?
  • What are the SMS Usage Limits kept?
  • How can I schedule fee collection alerts to be sent on the next day after a payment is made?

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