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  • User Account Management
  • How to configure user account management?
  • How to create accounts for students, staff and parents?
  • How can I activate parent accounts and create their passwords in bulk?
  • What is the process to enable ‘bulk student account activation’ with school consent?
  • How can I create passwords for staff account in bulk?
  • How can I reset student account passwords in bulk?
  • How can I reset staff account passwords in bulk?
  • How can I enable a ‘force password change’ option for students?
  • How can a student log in to their account using “Sign in with Google” option?(Web Version)
  • How can a staff member log in to their account using the “Sign in with Google” option (Web Version)?
  • How can I create parent account?
  • How do I reactivate a parent account if the mobile number or email address has changed?
  • How do I reactivate a staff account if the mobile number or email address has changed?
  • How can I create a common parent account if the same mobile number is used for two students?
  • How can a student log in to their account using the “Login with OTP” feature?
  • How can a parent log in to their account using the “Login with OTP” feature?
  • What should I do if I forgot the password for a student account?
  • What should I do if I forgot the password for a parent account?
  • What should I do if I forgot the password for a staff account?
  • How can I reset an account password?(All Users)
  • How can I merge or create a combined account for Staff as a Parent, or vice versa?
  • How do I fix the error ‘User Already Exists with that Contact’ when creating a account?
  • How can I enable ‘bulk staff account activation’ with school consent?
  • How can I create passwords for student account in bulk?
  • How can a parent activate their account using an OTP message?(App & Web)
  • How can a parent activate their account using an activation email ?
  • How can I resolve the issue where a parent does not receive the student account activation prompt during activation?
  • How can I create a secondary admin account?
  • What steps should I take if I can’t create or activate a secondary admin account?
  • How can I resolve issues with ‘Login with OTP’ not working or showing as invalid for students or parents?
  • How can I change my account password?
  • What should I do if I forgot my admin account password?
  • What should I do if I forgot my admin account username?
  • How can I enable 2-step authentication for the admin accounts?
  • Is the activation process for an admin account different from other user accounts?
  • How can I assist parents who haven’t received their account activation message or OTP?

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