How can I correct a student’s name on a fee receipt if it is displayed incorrectly?

If the student name appears incorrectly on a fee receipt, it could be due to incorrect data saved in the student record or an error in the fee receipt template. Here’s how to identify and fix the issue:

Step 1: Verify the Student Name in the Student List

1. Navigate to Transaction > Student > Student List.
2. Search for the student whose name is displayed incorrectly.
3. Verify if the name is saved correctly in the student record.
   • If the name is incorrect: Edit the student record and update the name.

Step 2: Check the Fee Receipt Template

1. Navigate to Settings > Finance > Fee > Fee Receipt Template.
2. Open the relevant fee receipt template.
3. Click the three-dot menu and select Edit Template.

Step 3: Verify and Correct the Student Name Placeholder

⚠️ Important:
Editing a Fee Receipt Template should only be done if you are familiar with the Visual/HTML Editor. Incorrect modifications may break the layout or disrupt data mapping.

1. In the template editor, locate the placeholder used for displaying the student’s name.
2. Ensure the correct placeholder is used:
   • Correct Keyword: ${student.fullName}
   • This keyword dynamically fetches the student’s full name from the database.

3. If the keyword is incorrect, replace it with the correct placeholder ${student.fullName}.

Step 4: Save and Test the Changes

1. Save the updated template.
2. Generate a new fee receipt for the student and verify that the correct name is displayed.

Example Scenario

Problem:

• A fee receipt shows the student’s name as “John D.” instead of “John Doe.”

Investigation:

1. Checked the student list and found the full name was saved as “John D.” in the database.
2. Updated the student name to “John Doe” in the student list.
3. Verified the fee receipt template and ensured the correct keyword ${student.fullName} was used.

Resolution:

• After saving the changes, a new receipt was generated with the correct name, “John Doe.”

By following these steps, you can ensure that the correct student name appears on all fee receipts.