How can I update sub-status when selecting “Not Interested” in a follow-up?

Adding a sub-status under “Not Interested” helps the school categorize common reasons for dropouts or declined admissions. This is very useful for future analysis and improvement.

To update Follow-up with a sub-status:

1. Navigate to Student > Admission > Manage Admission.
2. Select the relevant admission step – Enquiry, Application, Registration, Evaluation, or Confirmation based on the student’s current stage.
3. Search and select the student.
4. Click on Follow-up and then Create.
5. Choose the Next Follow-up Date.
6. Set Current Status to Not Interested.
7. Select a predefined sub-status (e.g., Chose Other School, Fee Not Affordable, etc.).
   Note: Sub-statuses must be created in the Admission Settings before use. Refer to the next section for step-by-step instructions.
8. Add any remarks and click Save.

To create new sub-status options:

1. Go to Settings > Student > Admission > Admission Custom Value List.
2. Select Followup Substatus from the dropdown.
3. Click the (plus) icon.
4. Enter your desired sub-status (e.g., Chose Other School, Fee Not Affordable, etc.) and click Save.
5. Repeat to add more options as needed.

Tip: Sub-statuses make it easier to track trends and reasons behind dropped admissions.