How can I verify and correct the personal and family information reflected on fee receipts?

To ensure that personal (e.g., student name) and family (e.g., father’s and mother’s names) information displayed in the fee receipt is accurate, follow these steps:

Step 1: Check the Student Profile

1. Navigate to Transactions > Student > Student List.
2. Search for the specific student by their name or ID.
3. Open the student’s profile and verify the following information:
   • Student’s Full Name
   • Father’s Full Name
   • Mother’s Full Name
4. If any of the details are incorrect, edit them in the student profile and save the changes.

Step 2 Generate a Test Receipt

1. Go to Transactions > Finance > Fee > Fee Collection.
2. Select the student for whom the fee receipt needs to be generated.
3. Generate a test receipt and verify the information displayed:
   • Student Name matches the profile.
   • Father’s and Mother’s Names are accurately shown.

Step 3: Validate with Real Data

1. Compare the receipt data with the information in the student profile.
2. If there are any mismatches, double-check:
   • The data saved in the student profile.
   • The fee receipt template configuration.

Example Scenario

Problem:

The father’s name is missing from the generated fee receipt.

Investigation:

1. Verified the student profile and confirmed the father’s name was correctly entered.
2. Checked the fee receipt template and found the placeholder for the father’s name (${Fe.St.fatherFullName}) was missing.

Resolution:

• Edited the fee receipt template to include the placeholder ${Fe.St.fatherFullName}.
• Generated a test receipt, and the father’s name displayed correctly.

By following these steps, you can ensure that personal and family details are correctly reflected in the fee receipt.

Contact Live Support

If the above steps do not solve your purpose, feel free to contact our support team:

📧 Email:  support@nexteducation.in
📞 Toll-free: 1800 200 5566
📞 WhatsApp: 7337554528