How to cancel a payment made for school fee?

> Fee > Cancel Fee

1. Choose the academic session in which the payment was made.
2. Select the payment date from the drop-down menu.You may choose Today, Yesterday, Last 7 days, Last 15 days, Last 30 Days from the list. You can also select a custom date range to view the payments made.
3. Click SUBMIT.
4. Select the Mode of Payment from the drop-down menu.
5. Select the Source of Receipt from the drop-down menu. Receipts are generated as a result of  Fee Collection, change of Student Fee category and transport route.
   You can also fetch the payment details by searching,
   • S.Student Name ( Example: S.Ajay)
   • S.Admission No. ( Example: S.10609)
   • R.Receipt No. (Example: R.F23)
   • R.Manual Receipt No. ( Example: R.2345)Payment details get enlisted along with the Student Name, Class-Section, Receipt No., Payment Date, Paid Amount, Payment Mode, Source Of Receipt and Status of payment.

     Status of the payments displayed:

   • Active →  Payments with this status can be cancelled. It reflects that the payment made through the specified source of receipt hasn’t been partially/fully reallocated, refunded or cancelled.
   • Refund initiated, Partially Refunded, Refunded → A fee cannot be cancelled, if from the refund screen it is partially/fully refunded or refund request has been generated.
   • Reallocated/Partially Reallocated →  In case of student fee category change, the fee payments in old student category can’t be cancelled as it has been already re-allocated/partially reallocated to the new category or refunded to the student and receipts have been cancelled.
   • Collected during Reallocation → The fees in a new category which are paid as a result of reallocation while changing student fee category can’t be cancelled.
     
6. Click CANCEL PAYMENT against the payment to be cancelled. A pop-up window asking for the reason for the cancellation of the payment appears.
7. Enter a reason for cancellation.NOTE

    

   • The process of cancellation is irreversible and cannot be undone once completed.
   • The existing receipts will be cancelled and all the dues will be regenerated once you cancel the payment. 
8. Click CONFIRM. Cancellation successful message gets displayed.ATTENTION

    

   • Bulk cancellation can be done for all payments other than for cheques and DDs with multiple payments.
   • • Once the payment is cancelled, the entry disappears from this screen and can be viewed by clicking on Fee Cancellation History button at the top right corner of the screen.
     • If the payment mode is cheque, the cheque status in Cheque Handling Status screen will also be updated when payment of the cheque is cancelled.
     • If a payment is cancelled for the same cheque, the cheque won’t be cancelled until all the transactions for that cheque are cancelled.
     • If only some transactions corresponding to a cheque are cancelled, the cheque won’t be marked as cancelled. You can use the reconciliation number to use the remaining amount of cheque for future payments.