To view and download the message status report

> Communication > Communication Reports > Message Status Report

Message status report provides a report for the status of the message (Email, SMS, Notification) whether it will be sent, delivered or failed for the selected date range. The report will be displayed with contact type, event name, subject, message, sent date & time, sent by and status. The report is downloadable in Excel and PDF format from the page.

  1. Select From and To dates.
  2. Select Message Type (Email, SMS or Notification) from the drop-down menu.
  3. Select Contact Type from the drop-down menu.
  4. Select Status from the drop-down menu.
  5. Click Submit. Message status report will be displayed.

NOTE:

  • Click to download the file in XLS format.
  • Click to download the file in PDF format.

The message status report will be downloaded.

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