You can use the following methods to access your parent account:
- Reset Password
- WhatsApp Chat Support
- Contact School Administrator
RESET PASSWORD
Step 1: Open the school URL in a web browser (e.g., training.nexterp.in).
Step 2: Go to the login page and select Parent as the account type.
Step 3: Click on Forgot Password.
Step 4: Enter the registered phone number or email ID associated with the account.
Step 5: Click Submit to receive an OTP.
Step 6: Enter the OTP you received and click Submit.
Step 7: On the next screen, enter a new password and click Confirm and Sign In.
WHATSAPP CHAT SUPPORT
If the above steps do not work, please contact our WhatsApp support team at 7337554528 between 8 AM and 6 PM (IST) for further assistance.
Before contacting WhatsApp support, ensure you have the following details ready:
- School Name
- School Address
- Parent Contact Number (must be registered in school records)
- Admission/SR Number/Student Name (for verification)
- NextOS URL/School Code(Optional)
CONTACT SCHOOL ADMINISTRATOR
If you are unable to reset/change the password OR unable to access your account using the steps mentioned above, please contact your school administrator for further assistance.
ADDTIONAL ASSISTANCE
Note: For any further assistance with parent account login process, please refer to the following guidelines: