Note: To use the same mobile number for multiple students, They should be mapped as sibling. You can follow below steps to check or do the mapping.
Step 1- First click on the student module ( transactional side).
Step 2- Click on the student list and reports.
Step 3- Click on the student list.
Step 4- Select the student name for whom siblings needs to be defined.
Step 5- Now Go to Sibling tab and Click on Add Sibling.
Step 6- Click on radio button ‘Yes’ to add a new sibling studying in the same school.
Step 7- Now search the sibling name from the search box provided. Select the sibling from the list and update the required details in the next prompt.
Step 8- You have choice to merge the specific or all the details to newly mapped sibling. Choose as per your choice or select all.
Note: You can disable Merge Father Details or Merge Mother details sepratly, If you do not want merge of details to happen except the mobile no.(Mobile no. or email merger is mandatory for common account creation)
Step 9- Once selections are done, You can click on the Merge option from bottom right corner.
Part: 2 – Once the sibling mapping is completed. You can create the user account for the parent or activate the second child account if parent account is already available.
Step 10- Click on Settings.
Step 11- Go to Administration.
Step 12- From the drop down click on school setup.
Step 13- Find User Account Management and Click it.
Step 14- Find a Parent option and click it.
Step 15- Click on not created and after that click on Create Account
Step 16- Otp would be triggered on mobile number/ activated mail id
Step 17- Goto login homepage and select parent
Step 18- The parent can activate the account through otp
Step 19- Now both students would be visible in a single parent account.