How to check what follow-up has already been done

 > Fee Dues/Defaulters > Fee Defaulters

The Fee Defaulters list has a Follow-up column, placed before the Send Reminder button. It shows the result of the last call logged for that student.

1. Go to Fee Dues/Defaulters > Fee Defaulters.
2. Select the Academic Session, Class, Section and Instalments.
3. Check the Follow-up column for each student.

What you will see:

• No remarks yet — nobody has logged a call for this parent
• The last outcome, such as Promised to pay. If a promised date was recorded, it appears as a separate line below, such as Due today.
• To see all earlier calls for a student, click the Follow-up status. The student panel opens on the right with a Contact history section, where every call logged for that student is listed. Before any call is logged, it shows No contact history yet.
• Note: The column always shows the most recent call. Older calls remain in Contact history.
• Tip: You can also search for a single student using the Enter Student Name/Admission No. box, or narrow the list further with Advance Filters.