How can I resolve the issue of an optional fee not appearing on the fee collection screen for a student?

To resolve the issue of an optional fee not reflecting in the fee collection screen, follow these steps to check and correct the mapping or configuration:

Reasons Why the Optional Fee Is Not Reflected

1. Fee Mapping Issue:
   The optional fee is not mapped to the specific student in the system.
2. Configuration Issue:
   The optional fee is not marked as active or properly configured in the system.
3. Fee structure issue:
   The optional fee has not configured with amount.

Steps to Resolve the Issue

1. Verify Fee Mapping

• Navigate to: Settings > Finance > Fee > Fee Type.
• Locate the specific Optional Fee.
• Click the three-dot menu next to the fee type and select Map.
• Assign the fee to the respective student, class, or category.

2. Check Optional Fee Configuration

• Ensure the fee is configured as Optional.
  • Go to Settings > Finance > Fee > Fee Type.
  • Edit the optional fee, and verify its master type configuration.

3. Check Fee Structure Configuration

• Ensure the amount under the fee head is configured properly.
• Go to Settings > Finance > Fee > Fee Structure.
• Select the class, and Student Fee Category.
• Find the optional fee, and verify the amount configuration.
• Configure the installment & amount, if it is not configured.

Example Scenario

A student has opted for a library subscription fee as an optional service. However, the fee does not appear in the collection screen.

1. The admin navigates to Settings > Finance > Fee > Fee Type.
2. Locates the library fee, clicks the three-dot menu, and map it to the student.
3. The Fee Collection screen is refreshed, and the library fee now reflects correctly.
4. In case amount does not appear then check the fee sturcture configuration.

By ensuring the proper mapping, fee configuration, you can resolve issues with optional fees not displaying in the fee collection screen.