> Communication > Chat > Smart Group > Route – Service
A transport Smart Group lets staff talk to all parents and staff linked to a bus route. Use it for bus delays, route changes, and pickup updates.
Open Chat.
Click the blue chat button, then click Smart Group.
Select Route – Service and click Continue.
You will see the list of routes with their services.
Tick a service to create the group. Untick it to disable the group.
Click Next.
Check the list in the Save Changes? window, then click Save.
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